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Fire Damage Goes Far Beyond Burnt Furniture

Privacy Policy

Last Updated: December 27, 2025

This Privacy Policy explains how Volunteer PPE Environmental (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or interact with volunteerppe.com (the “Website”). By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

When you submit a contact form or otherwise communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Any additional information you include in your message

We store this information securely and restrict access to authorized personnel only.

B. Information Collected Automatically

When you browse our Website, we may automatically collect certain information, including:

  • IP address (may be processed and stored in a truncated/anonymized form depending on configuration)
  • Device type, browser type, and operating system
  • Pages you visit, time spent on pages, and referring/exit pages
  • General location information (e.g., city/region)
  • Interactions with the Website (such as clicks, scrolling, and mouse movements)

This data is collected through cookies and similar tracking technologies.

2) How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Improve our Website performance and user experience
  • Understand visitor behavior and Website usage trends
  • Measure and improve marketing and advertising effectiveness
  • Detect and prevent fraud, abuse, or security incidents
  • Comply with legal obligations

3) Analytics and Tracking Technologies

We use third-party services that may collect data about your use of the Website.

A. Google Tag Manager

We use Google Tag Manager (GTM) to manage tracking codes (tags) on our Website. GTM itself does not collect personal information, but it may load other tags that do. B. Google Analytics (GA4) We use Google Analytics 4 (GA4) to help us understand how visitors interact with our Website. GA4 may collect information such as:

  • Pages visited
  • Time on site
  • Approximate location
  • Device and browser information
  • Interactions and engagement data

Google may process this information on our behalf as a data processor and may store it on servers outside your country. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites Google’s Privacy Policy: https://policies.google.com/privacy

C. Microsoft Clarity

We use Microsoft Clarity to better understand user interactions with our Website through session recordings and heatmaps. Clarity may collect:

  • Mouse movements, clicks, and scrolling behavior
  • Page navigation and interactions
  • Device and browser information
  • IP address (typically processed to derive approximate location and/or for security)

Microsoft Clarity may record or reconstruct how you interact with the Website. Sensitive or personal information should not be entered into any fields unless necessary, and we take reasonable steps to limit the collection of sensitive data. Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement

4) Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Enable Website functionality
  • Analyze traffic and performance
  • Improve user experience
  • Support marketing and measurement

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Website.

5) How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help operate the Website and provide analytics (e.g., Google, Microsoft)
  • IT and security providers assisting with hosting, security, and maintenance
  • Legal authorities if required to comply with law, court orders, or legal processes
  • Business transfers if we are involved in a merger, acquisition, or sale of assets

We only share personal information when necessary and require appropriate safeguards where applicable.

6) Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration. Contact form submissions (including names, emails, and phone numbers) are stored securely and access is restricted. However, no online transmission or storage method is 100% secure. We cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions are retained for customer service and recordkeeping.

8) Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • The right to request access to the personal data we hold about you
  • The right to request correction or deletion
  • The right to object to processing or request restriction
  • The right to withdraw consent (where consent is used)
  • The right to data portability (in certain jurisdictions)

To request any of these, contact us using the details below.

9) Do Not Track Signals

Some browsers offer a “Do Not Track” (“DNT”) signal. Our Website may not respond to DNT signals due to a lack of consistent industry standards.

10) Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.

11) Children’s Privacy

Our Website is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

12) International Visitors

If you access this Website from outside of the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your location.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.

14) Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact us:

Volunteer PPE Environmental
Email: [email protected]
Phone: (865) 369-3575